Livinglowsodium.com takes your privacy very seriously. All information gathered through your order is kept strictly confidential. You're important to our business - which is why we never ever sell, rent or give away any personal information to anyone. Never ever! And we hate spam, so we never ever spam.
Secure shopping
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Rest assured, because our store is hosted by Yahoo!, all your transactions are doubly protected by the highest encryption technologies available. Yahoo! implements 128-bit encryption SSL secure servers.
Returns
We only accept pre-authorized returns for the following reasons:
• The item's expiration date lapsed by the time it was received.
• The item was damaged during shipment.
If the shipping box is damaged please contact the shipping company.
Please include the following information in your email:
• Name, shipping address, phone number and email
• Invoice number
• Reason for return
Returns and refunds can only be accepted within 5 days of your receipt of the shipment. We can not offer refunds, credit, or exchanges if you made a selection that does not appeal to your palate. Livinglowsodium.com will not accept returns on any items that have been opened, not in their original packaging or where the tamper evident seal has been broken. If the error is ours, please accept our apologies and we will reimburse you the product. Unless the return is due to an error made by us we do not refund the shipping charges. Customer is responsible for all shipping charges.
For the safety of all our customers we do not re-sell returned food items, regardless of their condition. Anything deemed saleable will be donated to charity.
Order cancellations / changes
Once an order has been placed you have a minimum of two (2) hours to cancel or make changes to your order. To cancel or make changes to your order please contact us by email at support@livinglowsodium.com or by phone at 1.954.889.6898 Mon-Fri, 9 a.m. to 5 p.m. EST (please leave your name, invoice number and email address). We are not able to cancel orders once they have been shipped (please read the terms and conditions as outlined in our return policy).
Read all labels
Read all ingredients carefully before consuming any product offered on this web site. Manufacturers can change ingredients or manufacturing processes without notice or warning. Ingredients for all products sold at Livinglowsodium.com are posted on each product's page, and it is the customer's responsibility to read and understand them. The sodium status and any other claim regarding the ingredients of any product sold on our site are made solely by the manufacturer. Livinglowsodium.com will not assume liability for any cross contamination of ingredients, misprints, or adverse reactions to any ingredients in the products.
Backorder
We do not offer backorders. We make every attempt to ensure the accuracy of our inventory, but occasionally an error may occur. From time to time items may go out of stock. Should this occur, those products will not be made available for purchase until re-stocked. We thank you for your patience.
Privacy policy changes
Livinglowsodium.com reserves the right to revise this policy at any time. All prices are subject to change without notice. Every effort will be made to honor the published prices. This page will be updated anytime changes to the privacy policy are made.
